Shop Policies


What you can expect from me!

♥ A Satisfaction Guarantee ♥
If you have any problems with my items or don’t think my items are amazing then simply return it for a full refund of the purchased price!

♥ On time delivery ♥
All items will be delivered within the designated shipping time. If anything comes up, I will be sure to let you know ASAP!

♥ Customer service other sellers only dream of ♥
I take customer service seriously! This is my job and I want you to be happy!

Most items are made to order so I can make them as you want them! If you see an item you like but it is not the size you need, let me know! I can make a custom size piece for you! Same with color, let me know and I will see if I can do it!

I am open to ideas so if you have a certain theme or look in mind that I have not shown, feel free to contact me and see if it is something I can do. I would love to make your idea become real.

Payment!

Payments are easy!

I accept major credit cards, PayPal, ApplePay, SoFort, iDeal, and Etsy Giftcards!
Simply put – I want to get your item to you as soon as possible but I am unable to until payment is processed.
Then just sit back and wait for your amazing package to arrive in the mail!
If you are in need of paying a different way, please feel free to contact me and see if we can work it out! ♥

Etsy keeps your payment info secure. Etsy shops never receive your credit card info.

Shipping!

Here are my shipping methods! ♥

♥ Items are shipped 3-5 business days after order is made. In some instances, the time is shorter. This time frame is simply because I may have several made to order items ahead of yours. Always let me know if you need the item by a certain date so I can do my best to make it happen. Otherwise, I think you will be happy with my delivery time!

Special care is always taken to assure items are well protected!

Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays die to customs.

Refunds and Exchanges!

Refunds!

Yes, I have a refund policy and it is so simple, too!

If you are unhappy with my work, please come to me! I always want to know of any problems so I can fix it!

If there is a problem with your item or you just don’t love it, simply return the item within 14 days of delivery for a full refund of the purchased price!

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

**For hygienic reasons, all earrings are final sale.

Additional Info!

Color may vary depending on your computer monitor. Slight irregularities, color variations and inclusions are natural characteristics of some of the natural supplies that are used.

Please take care in wearing your jewelry. Do not wear while showering or swimming or high level activities. You can also keep your jewelry in sealed bags or a jewelry box to avoid tangling and reduce tarnishing.